Title

Solicited Remote Assistance is allowed. (Cat I impact)

Discussion

This setting controls whether or not solicited remote assistance is allowed from this computer. Solicited assistance is help that is specifically requested by the user. This is a Category 1 finding because it may allow unauthorized parties access to the resources on the computer.

Check Content

If the following registry value doesn’t exist or is not configured as specified, this is a finding: Registry Hive: HKEY_LOCAL_MACHINE Subkey: \Software\Policies\Microsoft\Windows NT\Terminal Services\ Value Name: fAllowToGetHelp Type: REG_DWORD Value: 0

Fix Text

Configure the system to disable Remote Assistance by setting the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance “Solicited Remote Assistance” to “Disabled”.

Additional Identifiers

Rule ID: SV-3343r1_rule

Vulnerability ID: V-3343

Group Title: Remote Assistance - Solicit Remote Assistance

Expert Comments

CCIs tied to check.

Controls tied to check. These are derived from the CCIs shown above.