Title

Participation in the Customer Experience Improvement Program must be disallowed. (Cat II impact)

Discussion

This setting controls whether users can participate in the Microsoft Customer Experience Improvement Program to help improve Microsoft applications. When users choose to participate in the Customer Experience Improvement Program (CEIP), applications automatically send information to Microsoft about how the applications are used. This information is combined with other CEIP data to help Microsoft solve problems and to improve the products and features customers use most often. This feature does not collect users' names, addresses, or any other identifying information except the IP address that is used to send the data. By default, users have the opportunity to opt into participation in the CEIP the first time they run an application. If an organization has policies that govern the use of external resources such as the CEIP, allowing users to opt in to the program might cause them to violate these policies.

Check Content

The policy value for Computer Configuration -> Administrative Templates -> Windows Components -> Internet Explorer -> "Prevent participation in the Customer Experience Improvement Program" must be “Enabled”. Procedure: Use the Windows Registry Editor to navigate to the following key: HKLM\Software\Policies\Microsoft\Internet Explorer\SQM Criteria: If the value DisableCustomerImprovementProgram is REG_DWORD = 0, this is not a finding.

Fix Text

Set the policy value for Computer Configuration -> Administrative Templates -> Windows Components -> Internet Explorer -> "Prevent participation in the Customer Experience Improvement Program" to “Enabled”.

Additional Identifiers

Rule ID: SV-40531r1_rule

Vulnerability ID: V-15492

Group Title: DTBI315 - Customer Experience Improvement Pgm

Expert Comments

CCIs tied to check.

Controls tied to check. These are derived from the CCIs shown above.