CCI-000528

The organization requests Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the primary telecommunications services are provided by a common carrier.

Implementation Guidance

The organization being inspected/assessed identifies and documents within the contingency plan any telecommunications services used for national security emergency preparedness. If the primary telecommunications services are provided by a common carrier, the organization formally requests Telecommunications Service Priority IAW the DHS Telecommunications Service Priority Process http://www.dhs.gov/telecommunications-service-priority-tsp. If the primary telecommunications services are provided by a mid-tier provider instead of a common carrier (for example, DISA) the organization must insure that their provider formally requests Telecommunications Service Priority on their behalf.

Validation Procedures

The organization conducting the inspection/assessment obtains and examines the contingency plan, the telecommunication service agreement, and any existing formal requests for Telecommunications Service Priority. The purpose of the review is to ensure the organization or the mid-tier provider has requested Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness where the primary telecommunications services are provided by a common carrier.

Compelling Evidence

1.) SLA for telecommunication systems

The controls below (if any) were marked by NIST as being related to CCI-000528.