CCI-000526

Develop primary telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives).

Implementation Guidance

The organization being inspected/assessed documents and gains approval for primary telecommunications service agreements that contain priority-of-service provisions IAW DoDI 8100.04 (including recovery time objectives).

Validation Procedures

The organization conducting the inspection/assessment obtains and examines the approved primary telecommunications service agreements to ensure they contain priority-of-service provisions IAW DoDI 8100.04 (including recovery time objectives).

Compelling Evidence

1.) SLA for telecommunication systems

The controls below (if any) were marked by NIST as being related to CCI-000526.